The fine print,
kept legible.

Last updated: July 4, 2026

Welcome to DataPalace. These Terms of Service (the “Terms”) are a legal agreement between you and FNL Agency Inc. (doing business as Funnel+Ladder), the company that operates DataPalace, based in Victoria, British Columbia, Canada (“DataPalace,” “we,” “us,” or “our”). They govern your access to and use of the public, unauthenticated pages of the DataPalace website at datapalace.ai, including its marketing pages, content, and features (together, the “Site”).

By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

Fair terms, in language you can actually read.

1. What these Terms cover, and what they do not

DataPalace has two surfaces at datapalace.ai: the public marketing website that anyone can browse, and the DataPalace application, the product itself, which sits behind a login. These Terms govern the public Site only. They do not govern the application. Once you sign in to use DataPalace, including any account, free trial, or paid subscription, your use of the application is governed by a separate services agreement, not by these Terms. If the two ever conflict, the services agreement governs the application and these Terms govern the public Site.

2. Who may use the Site

You may use the Site if you can form a binding contract with us and are not barred from doing so under applicable law. If you use the Site on behalf of a company or other organization, you confirm that you have authority to bind that organization, and “you” refers to both you and that organization. The Site is intended for businesses and is not directed at children.

3. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above, and, for material changes, we will use reasonable efforts to flag them. Your continued use of the Site after an update means you accept the revised Terms. If you do not agree to a change, stop using the Site.

4. Changes to the Site

The Site is our public marketing and informational website. We may add, change, suspend, or remove any part of it at any time, with or without notice. Some plans, features, integrations, and characters described on the Site are illustrative or on our roadmap and may not be available yet.

5. Marketing statements are not commitments

Statements on the Site about future products, features, availability, pricing, and roadmap (for example, items labelled “soon,” founding pricing, trials, or a money-back guarantee) describe our current intentions. They are not binding promises and may change. The pricing and offers that actually apply to you are the ones presented to you at sign-up and set out in your services agreement. Please do not rely on a marketing statement on the Site as a guarantee of what you will receive.

6. Your permission to use the Site

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, and revocable licence to access and view the Site for your own informational purposes and to evaluate DataPalace for your business. This licence does not transfer any ownership to you, and we may revoke it at any time.

7. Things you agree not to do

You agree not to:

• copy, reproduce, republish, distribute, sell, or create derivative works from the Site or its content, except as these Terms expressly allow;
• scrape, crawl, harvest, or use automated means to extract data from the Site, except for well-behaved search-engine crawlers that respect our robots directives;
• reverse engineer, decompile, or attempt to derive the source code of any part of the Site;
• interfere with or disrupt the Site or its servers or networks, or probe, scan, or test its vulnerabilities without our written permission;
• introduce malware or any harmful code, or use the Site to transmit spam or unlawful, infringing, or deceptive content;
• misrepresent your identity or affiliation, or frame or mirror the Site, or remove or alter any proprietary notice; or
• use the Site in violation of any applicable law or of these Terms.

8. Ownership and intellectual property

The Site and everything on it, including the text, copy, images, illustrations of the estate and the AI Caretakers (Rose, Libby, and Morpheus), graphics, logos, layout, design, and code, is owned by DataPalace or our licensors, and is protected by Canadian and international intellectual property laws. “DataPalace,” the palace mark, and our other brand elements are our trademarks. Except for the limited licence in Section 6, these Terms grant you no right, title, or interest in the Site or our trademarks.

9. Feedback

If you send us suggestions, ideas, or other feedback about the Site or the product, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use it for any purpose without any obligation or compensation to you. We are always glad to hear it.

10. Third-party sites and services

The Site names and may link to third-party websites and services, including AI tools and platforms such as Claude, ChatGPT, Gemini, Slack, and Cursor. We do not control and are not responsible for those third parties, and naming or linking to them is not an endorsement. Your use of any third-party site or service is governed by that third party’s own terms and privacy practices, not ours.

11. Privacy

How we handle information is described in our Privacy Policy and on our Trust, Security and Your Data page. Please review them to understand our practices. By using the Site, you consent to the handling of information as described there.

12. Disclaimers

The Site and its content are provided on an “as is” and “as available” basis. The content is for general information only and is not professional, legal, financial, or other advice. To the fullest extent permitted by applicable law, we disclaim all warranties, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and we do not warrant that the Site will be accurate, complete, secure, error-free, or uninterrupted. Nothing in these Terms excludes or limits any warranty, condition, or right that cannot be excluded or limited under applicable law.

13. Limitation of liability

To the fullest extent permitted by applicable law, DataPalace and our affiliates, directors, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or relating to your use of, or inability to use, the Site. Our total aggregate liability for all claims relating to the Site will not exceed one hundred Canadian dollars (CAD $100). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you; in that case our liability is limited to the greatest extent permitted by law.

14. Indemnity

You agree to indemnify and hold harmless DataPalace and our affiliates, and their respective directors, officers, employees, and agents, from any claims, damages, liabilities, and reasonable expenses (including legal fees) arising out of your misuse of the Site, your violation of these Terms, or your violation of any law or the rights of any third party.

15. Governing law and jurisdiction

These Terms and any dispute arising out of them or the Site are governed by the laws of the Province of British Columbia and the federal laws of Canada that apply there, without regard to conflict-of-laws rules. You agree that the courts located in Victoria, British Columbia have exclusive jurisdiction, and you submit to the personal jurisdiction of those courts, except that we may seek injunctive relief in any court of competent jurisdiction to protect our intellectual property.

16. General

These Terms, together with any policies they reference, are the entire agreement between you and us regarding the Site and supersede any prior understanding on that subject. If any provision is found unenforceable, the rest stays in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them, for example in connection with a merger, reorganization, or sale of our business. Nothing in these Terms creates a partnership, agency, or employment relationship between us. Section headings are for convenience only.

17. Contact us

Questions about these Terms? Email us at help@datapalace.ai. DataPalace is operated by FNL Agency Inc. (doing business as Funnel+Ladder), based in Victoria, British Columbia, Canada.